b1111's Privacy Policy

1 What Information We Collect

b1111 collects the following types of information to operate its services properly and provide users with the best experience.

1.1 Information Provided at Registration

When you create an account on b1111, we collect the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number (for verification)
• Date of birth (for age verification — only those aged 21 or above may register)
• Preferred payment method details (bKash, Nagad, Rocket, Upay, or bank information)

1.2 Information Automatically Collected During Use

The following information may be automatically logged while using our platform:

• IP address and approximate geographic location
• Browser type and version
• Device type (mobile, tablet, desktop)
• Date and time of website access
• Pages visited and activity logs
• Cookie data (see cookie policy below)

1.3 Financial Transaction Information

During deposit and withdrawal processes, we store information about transaction amounts, methods, and times. This information is used for fraud prevention, account verification, and regulatory compliance. We never store your mobile banking PIN or password directly.

2 Purpose of Using Information

b1111 uses collected information for the following legitimate purposes:

• Creating, managing, and verifying accounts
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP benefits
• Running 24/7 customer support in Bengali
• Detecting and preventing fraudulent activity
• Ensuring platform security and stability
• Meeting legal and regulatory obligations
• Analyzing for service quality improvement
• Sending important updates and security notifications

We will obtain your explicit consent before using your information for marketing purposes. You may opt out of promotional communications at any time.

3 Information Sharing and Third Parties

b1111 does not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third parties for payment processing (such as bKash, Nagad, Rocket, Upay), fraud detection, and managing technical infrastructure. These partners are obligated to use information only for their designated tasks and they follow our privacy standards.

3.2 Legal Obligations

If a competent court, regulatory authority, or law enforcement agency lawfully requests information, we are required to comply with that order. In such cases, we will provide only the minimum necessary information.

3.3 Business Transfers

If a merger, acquisition, or asset transfer situation arises, user information may be transferred. We will provide notice in advance in such cases.

4 Data Protection and Security

b1111 takes industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS Encryption: All data transmissions are protected by the latest SSL encryption.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized staff may access user information for specific tasks.
• Regular Security Audits: Our systems undergo regular security testing.
• Two-Factor Authentication: Two-factor authentication is available for added account protection.

Please note that no method of transmitting information over the internet is 100% secure. However, b1111 ensures the protection of your information through every possible effort. It is your responsibility to keep your account password confidential and not share it with others.

5 Cookie Policy

b1111 uses cookies and similar technologies to improve website operations. Cookies are small text files stored in your browser.

5.1 Cookies We Use

• Essential Cookies: For maintaining login sessions, security tokens, and core site functionality.
• Functional Cookies: For remembering your preferences and settings (such as language).
• Analytical Cookies: For understanding user behavior — these are anonymous.

5.2 Cookie Controls

You can block or delete cookies by changing your browser settings. However, disabling essential cookies may cause some site features to not work properly.

6 Data Retention Period

We retain your personal information for as long as:

• Your account is active and needed to provide our services
• Required to meet legal obligations
• Required for resolving disputes or enforcing agreements

Even after account closure, we may retain certain information for a limited period for legal reasons. Once that period has passed, information is securely deleted or anonymized.

7 Your Rights

As a b1111 user, you have the following rights over your own information:

7.1 Right of Access

You may request a copy of your personal information held by us. Completing this request may take up to 30 business days.

7.2 Right to Rectification

If there are any errors or inaccuracies in your information, you may request corrections. Many details can be updated directly from account settings.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing or profiling purposes. We will immediately stop the relevant activity upon receiving this request.

To exercise any of the above rights, please contact us at [email protected].

8 Protection of Minors

b1111 is for those aged 21 and above only. We do not knowingly collect or process information from any minor. Age verification is mandatory at registration.

If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account. Parents and guardians are requested to remain vigilant in this regard.

9 International Data Transfers

b1111 primarily serves users based in Bangladesh. However, our servers or technical infrastructure may be located in other countries. In such cases, we ensure that:

• Your information is always covered by adequate protection measures
• Relevant contractual safeguards are in place for data transfers
• Third-party partners comply with our security standards

10 Policy Changes

b1111 may update this privacy policy from time to time. For significant changes, we will:

• Publish a notice on the site
• Send an update to the registered email
• Change the "Last Updated" date at the top of the page

Continued use of our services after changes are made will be considered as your agreement to the updated policy. Please review this page regularly.

11 Links to Other Sites

b1111's website may contain links to third-party sites. Once you access these links, you will be subject to that site's privacy policy. b1111 is not responsible for the data protection practices of those sites. We recommend reading the policies of any external site before using it.

12 Contact Us

If you have any questions, requests, or concerns about this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: Use the 24/7 live chat feature on the site (support available in Bengali)

We generally try to respond to your request within business days. For complex information requests, it may take longer and we will inform you in advance.